Privacy Policy

Macdonald Trevan International Schools ("the School", "we", "us", or "our") operates this school management portal ("the Portal") used by students, parents/guardians, teachers, and administrative staff. This Privacy Policy explains what information we collect through the Portal, how we use and protect it, and the choices you have regarding your information.

By creating an account or otherwise using the Portal, you agree to the collection and use of information in accordance with this Privacy Policy. If you are a parent or guardian registering on behalf of a minor student, you confirm that you have the authority to accept this policy on the student's behalf.

1. Information We Collect

We collect the following categories of information:

• Account & identity information: full name, username, email address, phone number, date of birth, photograph, and login credentials.
• Academic information: classroom/subject enrolment, grades, quiz and examination results, report cards, attendance records, timetables, and learning resources accessed.
• Family & relationship information: for students, the names and contact details of linked parents/guardians; for parents, the names of linked children.
• Staff information: for teachers and administrators, employment and qualification details, duty rosters, daily activity reports, and self-appraisal records.
• Financial information: fee invoices, payment transaction records, and coupon usage relating to school fees. Card and bank details are processed by our third-party payment processor and are not stored on our servers.
• Communications: feedback submitted between students, parents, teachers, and administrators, and any notifications sent or received through the Portal.
• Usage & device information: activity logs (such as pages visited and features used, reflected for example in student activity audits), log-in timestamps, IP address, browser type, and device identifiers, collected automatically when you use the Portal.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and operate the Portal and its features;
• Record and report on academic performance, attendance, and conduct;
• Process school fee payments and maintain financial records;
• Enable communication between students, parents, teachers, and school administration;
• Monitor student engagement and activity to support academic oversight;
• Maintain the security, integrity, and proper functioning of the Portal, including detecting misuse;
• Comply with applicable legal, regulatory, and educational record-keeping obligations.

3. Who Can See Your Information

Access to information on the Portal is role-based and limited to what is necessary for each role:

• Students can see their own academic records, timetable, results, and resources.
• Parents/guardians can see the academic, attendance, and payment records of their own linked children only.
• Teachers can see records for students in the classes and subjects they are assigned to.
• School administrators can see school-wide records necessary to run the institution. Certain restricted admin roles (such as Principals and Heads of Department) are limited to the sections relevant to their responsibilities and are automatically prevented from accessing sections outside their permissions (for example, financial data).

We do not sell your personal information. We may share information with trusted third-party service providers who help us operate the Portal (for example, hosting and payment processing providers), under obligations to keep it confidential and use it only for the services they provide to us. We may also disclose information where required by law or to protect the rights, safety, or property of the School, its students, or staff.

4. Data Retention

We retain personal and academic information for as long as the associated user is enrolled at or employed by the School, and for a further period afterwards as required to comply with legal, regulatory, academic record-keeping, or dispute-resolution obligations. Financial records relating to fee payments are retained in line with applicable accounting and tax requirements.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards — including role-based access controls, authentication, and encrypted transmission of data — to protect information on the Portal from unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your role and applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain uses of it. Parents/guardians may exercise these rights on behalf of a minor student. To make a request, please contact us using the details in Section 9. Note that some information (such as core academic and financial records) may need to be retained even after a request, where required for legal or record-keeping purposes.

7. Children's Privacy

The Portal is used by students who may be minors, as part of their enrolment at the School. Student accounts and the information associated with them are managed and consented to by the School and the student's parent(s)/guardian(s). We only collect information from students that is necessary for educational and administrative purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page. Continued use of the Portal after changes take effect constitutes acceptance of the revised policy.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

• Macdonald Trevan International Schools
• Joy Ogunbanwo Street, Off-Adeba Road, Lakowe, Ibeju-Lekki, Lagos.
• Email: macdonaldtrevanschools@gmail.com
• Phone: +2348072201640, +2348065938082, +2348038805158, +2349038168180